Customer service - Contact us

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For anything about a product, our advice, an order, etc.

If a technical problem occurs on this website...

Email address

Order reference

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Message (Please include your mobile phone number. A short message will be sent by our automated SMS system once you have a reply from us. We respect your privacy, we do not and will not share your number with anyone)

We aim to respond to you within a few hours during our business hours (Monday to Friday 8:30AM to 5:30PM (ET), and Saturday 8:30AM to 12:00PM (ET), excluding holidays). We also provide support outside our business hours (7 days a week: Up to 8:00PM (ET), including holidays).